TERMS AND CONDITIONS
Datalect reserves the right to suspend or cancel an account
holder's access to any or all services provided by Datalect
when Datalect decides (at its absolute discretion) that the
account has been used in contravention of the
Acceptable Use
Policy, inappropriately used or otherwise.
1. SERVER USE
Personal accounts are to be used by the account holder only.
Personal account holders are not permitted sell, resell,
store or give away web-hosting or game services to other
parties. Web hosting services are defined as allowing anyone
other than the account holder to host content on the owner's
web site, with the exception of ad banners, classified ads,
and personal ads. Reseller account holders may however
resell our Reseller packages.
Datalect reserves the right to refuse service and/or access
to its servers to anyone.
Datalect do not allow any of the following content to be
stored, linked to or displayed on its servers:
1. Illegal material, including copyrighted works, commercial
audio, video, or music files, and any material of any type
in violation of any Federal, State or Local law or
regulation anywhere in the world.
2. Scripts - Any Script that may create a load on the
server.
3. Adult material, including pornography, erotic images, or
otherwise lewd or obscene content of any type. What
constitutes "adult material" is entirely at the discretion
of Datalect.
4. Warez, including pirated software, ROMS, emulators,
phreaking, hacking, password cracking. IP spoofing, etc.,
and encrypting of any of the above. Also includes any sites
which provide "links to" or "how to" information about such
material.
2. BANDWIDTH
Each account has an allocated site bandwidth allowance.
Bandwidth is monitored and Datalect reserves the right to
remove sites that exceed their bandwidth allowance without
notice. Excess bandwidth is charged at the rate of $1.50 per
GB per month in excess of that allowed for the account
holder.
3. HIGH RESOURCE USER POLICY
Resources are defined as bandwidth and/or processor
utilization. When an account is found to be excessively
using the resources available, Datalect reserves the right
its sole discretion, to suspend that account immediately.
This policy is only implemented in extreme circumstances and
is intended to prevent the misuse of our servers. Where
appropriate, account holders may be offered an option
whereby Datalect continues hosting their account for an
additional fee.
4. PAYMENT POLICIES
All accounts are set up on a prepay basis. Although Datalect
reserves the right to change prices of accounts or services
at any time, all pricing is guaranteed for the period of
prepayment. Payment is due on each anniversary date of the
service, due dates are included on each invoice generated. All accounts are
automatically renewed at the end of each prepaid period
unless written closure notification is received (and such
receipt is confirmed by Datalect to the account holder) at
least 14 days (336 Hours) prior to the end of the prepaid period for dedicated
servers, and 7 days (168 Hours) for gameservers and webhosting through
the support ticket system online.
Where the account holder has exceeded the due date on any
invoice Datalect may immediately suspend the account until
outstanding charges are paid in full successfully including
late fees associated with the account (see '7. EXTRA CHARGES
for specific fees related to suspended services). In
addition, Datalect reserves the right to suspend other
services until the outstanding charges are paid. The account
holder is responsible for all outstanding charges on the
account.
All invoices will be sent directly to account holders via
e-mail. No bills or invoices will be sent by regular mail.
5. PAYMENT OPTIONS
Paypal, Credit Card (VISA, Mastercard, Debit Card) and
Direct Debit. Datalect cannot guarantee that a service will
be provided until after payments have been cleared.
6. CANCELLATION AND REFUNDS
Datalect reserves the right to cancel the service at any
time if it believes the account is being misused, account
holders are not entitled to any refund. Account holders may
cancel their account at any time.
Any incentives offered to account holders
when opening the account will also be cancelled.
Fees charged on a prepay basis are
non-refundable. In addition some accounts incur set-up fees,
these charges are also non-refundable.
7. EXTRA CHARGES
These only apply under the following terms:
1. Web Hosting and Game Server Package Change - Free of Change
2. Overdue/Suspended Service Charges
a) Game Servers - $10.00 per service
b) Web Hosting - $5.00 per service
c) Dedicated Servers - $50.00 per server
3. Restore Website from Backup - $10
4. Backup of Site Data or Database - $10
5. Incorrect Use of Slots on Game Server Accounts - $50
All fees will attract 10% GST
8. DEDICATED SERVERS
Datalect reserves the right to cancel dedicated servers
accounts at any time, account holders will not be entitled
to a refund. If an account holder contravenes Datalects
terms of service, a refund will not be issued in the event
of a cancellation.
9. GAME SERVERS
Datalect reserves the right to cancel game servers accounts
at any time, account holders will not be entitled to a
refund. If an account holder contravenes Datalects terms of
service, a refund will not be issued in the event of a
cancellation.
10. GOVERNING LAWS
The agreement between you and Datalect shall be governed in
all respects by the laws of Queensland Australia. The
parties to irrevocably submit to the non-exclusive
jurisdiction of the courts of Queensland Australia. Headings
are for reference purposes only and in no way define, limit,
construe or describe the scope or extent of each section.
11. SEVERABILITY
Each provision of the agreement between you and Datalect
including these terms and conditions are severable and if
provisions of this agreement or terms of service are held to
be invalid or unenforceable such provisions may be removed
and the remaining provisions may be enforced.
12. INDEMNIFICATION
The account holder agrees that it shall defend, indemnify,
save and hold Datalect harmless from any and all demands,
liabilities, losses, costs and claims, including legal costs
(on an indemnity basis or solicitor/client basis, whichever
is higher) claimed or asserted against Datalect, its agents,
its account holders, officers and employees, that may arise
or result from any service provided or omitted, performed or
agreed to be performed or any product sold by account
holder, its agents, employees or assigns. The account holder
agrees to defend, indemnify and hold harmless Datalect
against liabilities arising out of; (1) any injury to person
or property caused by any products sold or otherwise
distributed in connection with Datalects' servers; (2) any
material supplied by the account holder infringing or
allegedly infringing on the proprietary rights of a third
party; (3) copyright infringement; (4) any defective
products sold to account holder from Datalect' server and
any defamatory or allegedly defamatory material on Datalect
servers.
13. DISCLAIMER
Datalect will not be responsible for any damage, loss or
liability the account holder or any third party may suffer.
Datalect makes no warranties of any kind, expressed or
implied for services we provide. Datalect disclaims any
warranty or merchantability or fitness for a particular
purpose. The includes loss of revenue, profits or data
resulting from delays, non-deliveries, wrong delivery, and
any and all service interruptions caused by Datalect and its
employees or otherwise. Datalect reserves the right to
revise its policies at any time.